Wholesale Terms
Prices
- Wholesale cost available to qualified buyers who present valid tax ID
- All prices are subject to change without notice
- All products are F.O.B. Houston, Texas
Orders
- A minimum of $300.00 is required for each order and reorder
- Orders are defined as a selection of available products delivered at one time
- Seasonal collections may only be combined in the same order if products are deliverable in a single shipment (requests submitted by a customer or sales representative containing products from multiple seasons may be separated into multiple orders by The Round Top Collection)
- Products are restocked seasonally, and shipped based on availability
- Items unavailable at the time of order fulfillment are removed from the order and noted on the invoice, or transferred to a future order to be delivered at a later date
- Cancellations must be made within 10 days of the designated shipping date
Terms
- Our standard terms for payment are credit card or C.O.D.
- Credit Cards accepted: Master Card, Visa, American Express and Discover
- We will attempt to contact accounts with declined Credit Cards for a period not exceeding 14 business days. After 14 business days, the order will be cancelled by The Round Top Collection
- Rejected payments caused by insufficient funds or disputes will result in a standard fee of $40, plus additional fees determined by Lyons Collection Services, Inc
Shipping
- All orders, backorders, and reorders will be charged a flat fee of 16% on original wholesale pricing
- A standard FedEx C.O.D. fee of $15.50, per shipped box, will be assessed on every C.O.D. order. The maximum C.O.D. amount per shipment is $1,250.00
- All C.O.D. refusals will be reclassified as credit card only terms
- Residential addresses must be made known to The Round Top Collection prior to shipping. Residential deliveries will be charged an additional $7.00 per box
- A $10.00 processing fee will be charged if a personal shipping number is used
Returns and Damages
- All claims must be reported to your Account Manager by phone or email within 7 business days from receipt to receive a replacement and/or credit
- All refusals or returns will be charged a 15% re-stocking fee, plus shipping costs