Wholesale Terms
Prices
• Wholesale cost is available to qualified buyers who present a valid tax ID.
• All prices are subject to change without notice.
• All products are F.O.B. Houston, Texas.
Orders
• A minimum of $300.00 is required for each order and reorder.
• Orders are defined as a selection of available products delivered at one time.
• Seasonal collections may only be combined in the same order if products are deliverable in a single shipment. Requests containing products from multiple seasons may be separated into multiple orders by The Round Top Collection.
• Products are restocked seasonally and shipped based on availability.
• Items unavailable at the time of order fulfillment are either removed from the order and noted on the invoice or transferred to a future order to be delivered at a later date.
• Cancellations must be made within 10 days of the designated shipping date.
Terms
• Our standard terms for payment are credit card or Pre-Pay in advance.
• Credit Cards accepted: MasterCard, Visa, American Express, and Discover.
• We will attempt to contact accounts with declined credit cards for up to 14 business days. After this period, the order will be canceled by The Round Top Collection.
• Rejected payments caused by insufficient funds or disputes will result in a $40 standard fee, plus additional fees as determined by Lyons Collection Services, Inc.
Shipping
• All orders, backorders, and reorders will be charged a flat fee of 20% on original wholesale pricing.
• Residential addresses must be disclosed prior to shipping. An additional $10.00 per box will be charged for residential deliveries.
• A 5% processing fee will be charged if a personal shipping number is used for small parcel and LTL freight shipments.
• If using a personal shipping account, shipments must be picked up from our Houston warehouse within three (3) business days from the invoice date. Otherwise, the order will be canceled and refunded.
Returns and Damages
• All claims must be reported to your Account Manager by phone or email within 7 business days from receipt to receive a replacement and/or credit.